Responsible Gaming

Gambling Should Be Entertainment

At Fusee Rouge, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you choose to play, do so for fun with money you can afford to lose.

Age Verification

You must be 18 years of age or older to access and play online pokies in New Zealand. It is illegal for anyone under the legal age to gamble. We take age verification seriously and encourage parents and guardians to monitor online activity.

Warning Signs of Problem Gambling

If you recognise any of these warning signs in yourself or someone else, help is available:

• Chasing losses by gambling more to try to recover money lost
• Gambling with money needed for essentials (rent, bills, food)
• Hiding gambling activity or lying about the amount of time spent gambling
• Experiencing mood swings related to gambling wins and losses
• Neglecting family, work, or other responsibilities due to gambling
• Difficulty controlling the amount of time or money spent gambling
• Borrowing money or accumulating debt to fund gambling
• Feeling anxious or irritable when unable to gamble
• Friends or family expressing concern about your gambling habits

Self-Help Tools & Responsible Gaming Features

Many online gaming platforms offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a specified timeframe
• Loss Limits: Set a maximum amount you're willing to lose
• Reality Checks: Receive reminders of how long you've been playing
• Session Time Limits: Automatically log out after a set period
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time
• Account Closure: Temporarily or permanently close your gaming account

Check your gaming provider's responsible gaming options to activate these tools.

Support Organisations & Resources for New Zealand

If you need help, support is available through these organisations:

New Zealand

• Gambling Helpline (NZ): 0800 654 655 (free, confidential, 24/7) — www.gamblinghelpline.co.nz
• Problem Gambling Foundation (NZ): www.pgf.nz — Support and counselling services

International Resources

• GamCare (UK): www.gamcare.org.uk — Counselling and support
• GamStop (UK): www.gamstop.co.uk — Self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Need Help?

If you or someone you know is struggling with gambling, please reach out for support today. There is no shame in seeking help — confidential support is available and recovery is possible.

Contact the Gambling Helpline (NZ) now: 0800 654 655

Remember: Gambling should always be fun. If it stops being fun, it's time to get help.